Privacy Policy
Doq Creative Limited respects your privacy. This policy explains how we handle information shared through our website and contact channels.
Data we collect
We may collect your name, phone number, email, company details, website URL, enquiry and project information, plus basic device and usage data from analytics or security tools.
Advertising enquiry records
If you arrive through a Google ad and open a WhatsApp enquiry, we may store the Google Click ID, source page, enquiry reference and time to record an advertising conversion only after an enquiry is received. We do not read or store your WhatsApp message content through this tracking process.
How we use data
We use data to respond to enquiries, prepare quotes, provide and improve services, maintain security, analyse website use and meet legal obligations.
Third parties
WhatsApp, phone, email, forms, Google, Meta and other platforms may process data under their own privacy policies. Review those policies before sending sensitive information.
Retention and security
We retain data only as reasonably needed for services, disputes, legal duties or business operations, with reasonable safeguards against unauthorised access.
Your rights
You may request access, correction, deletion or cessation of certain communications by contacting info@doqcreative.com.
Updates
This policy may change as our services or legal requirements change. The latest version will be posted here.